Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-santa-rosa-texas.primarycareaid.com! We, Home Care Services Santa Rosa Texas (referred to as “we,” “us,” or “the Company”), are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and management of personal information in alignment with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how your personal data is handled in the following scenarios:

  • Using Our Services: When you sign up as an authorized user for our applications or utilize our online services.
  • Website Visits: If you browse our websites linked to this policy.
  • Communication: For any interactions with us via emails, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect a variety of personal data categories, including:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data associated with your payment methods for transactions on our platform.
  • Financial Information: Financial records related to billing or any financial services we provide.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  • Location Data: Geographic data obtained through GPS or other location services.
  • Feedback: Your opinions and comments provided to us, including reviews and surveys.
  • Social Media Information: Data from social media platforms when you interact with our content or share it.
  • Product Information: Any information you provide about your interests, preferences, or product interactions.

We collect this data through direct user input, tracking technologies, and third-party sources.

Cookies

We employ cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps.
  • Preference Cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Track site usage to improve our services and content.

Users can control non-essential cookies through our in-app or browser Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes specified at the time of collection, including:

  • Fulfilling your service requests or transactions.
  • Providing customer support.
  • Sending communications you have consented to receive.
  • Complying with legal requirements and regulatory audits.

Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize your personal data.

Security Measures

We prioritize data security by implementing robust organizational and technical measures:

  • Encryption of sensitive data both at rest and in transit.
  • Access controls to ensure only authorized personnel can access personal information.
  • Regular security assessments and updates to address emerging threats.

Children’s Privacy

Our services are not directed towards children under 18 years old, and we do not knowingly collect or store personal data from this demographic.

Your Rights (Depending on Your Location)

In accordance with applicable privacy laws, you may have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive a copy of your data in a structured format, portable between systems.
  • Objection: Object to or oppose the processing of your data for certain purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

We appreciate your trust in our services, and we are committed to maintaining the security and confidentiality of your personal data.